Voice AI for vehicle dealers
Every customer call answered, followed up and on record.
Kayaazh Vox handles inbound and outbound calls for your sales, service, insurance and support teams — in Tamil, English and the mix your customers actually speak — and brings in your staff when a person is needed.
Agent
Vanakkam, Velan Motors-la irundhu pesuren. Neenga ketta scooter test ride pathi pesalama?
Customer
இப்போ busy-ஆ இருக்கேன். நாளைக்கு evening six மணிக்கு call பண்ணுங்க.
Agent
Sari, naalaikku saayangalam 6 manikku koopidaren. Nandri!
Outcome
Callback requested
Follow-up
Tomorrow, 6:00 PM
Sentiment
Neutral
Next step
Call back · no sales pitch
Departments
One line for the four desks every branch runs.
Sales
- New-lead and cold-call campaigns
- Test-ride, finance and exchange follow-ups
- Callbacks at the time the customer asked for
Service
- Free and paid service reminders
- Books, reschedules and cancels slots
- Missed-appointment and completion follow-ups
Insurance
- Renewals due in 30, 15 and 7 days
- Expired-policy and quote follow-ups
- A queue that keeps itself current
Support
- Logs complaints with the customer's history
- Tracks each issue to resolution
- Escalates to the right manager
How it works
From the first ring to the follow-up.
- 01
A call comes in
On your branch number. The caller is matched to their record, vehicle and history.
- 02
Routed to the right desk
A coordinator works out whether it's sales, service, insurance or a complaint, and hands over.
- 03
The work gets done
Slots booked, callbacks scheduled, complaints logged — only once your systems confirm them.
- 04
A person when it matters
Your manager is called and briefed before joining, so the customer never repeats themselves.
- 05
Everything on record
Recording, transcript, summary, sentiment and the next follow-up, on the customer's timeline.
For dealer groups
Run every branch from one place.
- Dealers, branches and the four departments each branch runs
- Admins, branch managers, department managers and executives, each seeing their own slice
- Separate prompts, scripts and rules for every campaign, with version history
- Bulk import of call lists from Excel or CSV, checked before anything is dialled
Trust
Rules it keeps on every call.
- Never calls outside the hours you set, or anyone who opted out
- Never tells a customer a booking is made until your system confirms it
- Recordings play only for people allowed to hear them, and every play is logged
- Each dealer's data is walled off from every other dealer's